Terms and Conditions
1. The consulting service
The consulting service is provided by me, Christina Dengg, as a nutritionist with a degree in nutritional science, in person or online. The information does not constitute medical advice and is not a substitute for medical treatment or therapy.
Despite the greatest care, no guarantee can be given for the correctness and completeness of this information shared within the framework of the consulting service. The success of nutritional advice largely depends on the cooperation of the person being advised and can therefore not be guaranteed. Likewise, no guarantee is given for physical or psychological damage to health if this occurs after a consultation with Christina Dengg.
2. Confidentiality
I am subject to absolute confidentiality. The duty of confidentiality also applies after the end of the nutritional consultation.
3. Payment terms
The fee for the personal consultation can either be paid in cash or transferred to the following account up to 24 hours before the consultation appointment. This deadline also applies to online consultations.
Christina Maria Dengg
Bank: Raiffeisenbank Murau
IBAN: AT26 3823 8000 0501 0970
BIC: RZSTAT2G238
4. Appointment cancellations
The reservation of an appointment with an agreed conversation time is binding for you as the client. If you cannot keep an appointment or want to postpone it, please inform me at least two working days in advance. You can do this by phone, email or SMS. If you cancel after this deadline, 50% of the fee will be due. Appointments canceled due to acute illness are excluded. If an appointment is not kept without prior notice, a cancellation fee of 100% of the booked consulting service will be due due to the circumstances and the impossibility of reassigning the appointment.
5. Implementation of nutritional advice
The subject of the order is the provision of an agreed service, e.g. advice, and not the achievement of a certain physical success. The commissioned services are deemed to have been provided when the necessary analyzes and consultations have been carried out and any questions that may arise have been answered. In your own interest, you undertake to provide all information (personal details, nutritional records and health status) truthfully and completely.
6. Protection of property
You commit to use the information materials, reports and analyzes I have prepared as part of the nutritional advice only for your own purposes. You receive the exclusive and non-transferable right to use it. All documents, tables and other materials created by me are exclusively personal and cannot be used by third parties.
7. Warranty
I try to provide all activities and information with the greatest care and in compliance with recognized nutritional knowledge and principles (e.g. based on the standards of the DA-CH nutrition societies - in their current version). All recommendations and analyzes are made to the best of my knowledge and belief. No guarantees can be given for the content of such recommendations: The success of nutritional advice is largely beyond my control and depends to a large extent on your cooperation and therefore cannot be guaranteed. Counseling is helping people to help themselves. Despite the greatest possible care, no guarantee can be given for the correctness and completeness of the information.
8. Liability
Liability for the success of the consultation as well as for possible negative consequences (including direct or indirect consequential damage) caused by the consultation is excluded in any case. Liability for any kind of damage including consequential damage resulting from the use of the information is excluded.
9. Data protection
Christina Dengg processes personal data of the customer for a specific purpose and in accordance with the statutory provisions. Christina Dengg uses personal data (such as name, email address, address) to fulfill and process the contract. These data will be treated confidentially and will not be passed on to third parties. The customer has the right to information about the relevant personal data at any time. Insofar as there is no statutory retention requirement, the customer has the right to delete this data and to object to processing. Furthermore, the customer has the right to correct the data and to restrict processing, to data portability and to lodge a complaint with the Austrian data protection authority. Further information on the type, scope, location and purpose of the collection, processing and use of the required personal data by Christina Dengg Nutritional Consultation can be found in the data protection declaration.
10. Final provisions
Changes and additions to this contract must be made in writing to be effective. Verbal collateral agreements do not exist.
11. Arbitration Clause
In the event of disagreements, the contracting parties undertake to carry out an arbitration procedure with the aim of working out an agreement that is fair and appropriate to interests by means of mediation with the support of a neutral arbitrator, taking into account the economic, legal, personal and social circumstances.
12. Place of jurisdiction, applicable law
The place of performance for delivery, provision of services and payment is Vienna. The competent court in Vienna has exclusive jurisdiction for all disputes arising from the contractual relationship, provided that the customer is not a consumer and the Consumer Protection Act prescribes otherwise.